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Product & Care
For all our maintenance tips you can visit our maintenance page.
All our products are made either in Italy (bags and sneakers) or in Ubrique, Spain (small leather goods). We work with workshops specialized in luxury leather goods with over 40 years of expertise.
We use leather but also suede. All our skins come from Italian tanneries. Our leathers are mainly treated through a vegetable tanning process for a better respect of the environment as well as optimum quality.
This is strongly advised, especially for suede products. If you intend to waterproof your bag, take the time to carefully choose a product adapted to its leather. The best is to ask your shoemaker. It is important to note that even waterproofed, it is preferable not to use your products in rainy weather.
We strongly recommend to avoid using your product in rainy weather. Leather is a living and natural material. Therefore, it is best to avoid extreme heat, humidity or rain. In the case of use in the rain, it is common that small bubbles appear on the leather. Those will fade naturally over time.
When you don't use your product, we recommend that you put it in its protective bag. Ideally, put some tissue paper inside the bag to maintain its original shape (like a shoe tree keep the shape of your shoes), close the zips and avoid wet areas.
Order
During the week: 24 to 48 h. Over the weekend: the following Monday.
Once your order is shipped you will receive an email with an online tracking number.
Delivery & Returns
Yes, delivery is free in US for purchases over $200. Otherwise, delivery is $8.
Yes, we accept orders from all over the world. The delivery costs vary depending on the destination.
Once your product has shipped, it usually takes 2 to 3 business days in France, 3 to 7 in Europe. 5 to 15 for the rest of the world. If you have not received your products, feel free to contact us using our contact page.
Do you have any question?
Contact Us
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.